Privacy Policy

At RetentionAI, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our employee retention analytics platform.

1. Information We Collect

1.1 Information You Provide

We collect information you provide directly to us, including:

• Account information (name, email address, company name, job title)
• Payment information (processed securely through our payment providers)
• Employee data you upload for analysis (anonymized and aggregated)
• Communications you send to us

1.2 Information We Collect Automatically

When you use RetentionAI, we automatically collect:

• Usage information (features accessed, actions taken)
• Log data (IP address, browser type, operating system)
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Send technical notices and support messages
• Respond to your comments and questions
• Develop new features and services
• Protect against fraud and abuse
• Comply with legal obligations

3. How We Share Information

We do not sell, trade, or rent your personal information. We may share information:

• With service providers who assist in our operations
• To comply with legal obligations or protect rights
• With your consent or at your direction
• In connection with a merger, sale, or acquisition

4. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

• Encryption of data in transit and at rest
• Regular security audits and assessments
• Access controls and authentication measures
• Employee training on data protection

5. Your Rights and Choices

You have the right to:

• Access and update your personal information
• Request deletion of your data
• Opt-out of marketing communications
• Export your data in a portable format
• Object to processing of your information

6. Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. When deletion is requested or data is no longer needed, we securely delete or anonymize it.

7. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this policy.

8. Children's Privacy

RetentionAI is not intended for users under 18 years of age. We do not knowingly collect information from children under 18.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.